GAGAWA Transforms Customer Experience with Innex CD Series Digital Signage Display

GAGAWA, a global restaurant chain, enhanced its customer experience in Spain with Innex CD Series digital displays—delivering vivid 4K menu boards, easy remote content updates, and a sleek, modern setup for high-traffic service environments.

About the Client

Location: Madrid, Spain

GAGAWA is a global chicken-focused restaurant chain with over 275 locations worldwide. As they expanded into Spain, launching their first restaurant in Madrid, the team aimed to create a modern, engaging dining experience for new customers.

 

Challenge

 

GAGAWA Spain needed a high-impact solution to:

  • Display dynamic menus with eye-catching visuals
  • Provide real-time content updates
  • Elevate the customer experience starting from the counter

Menus play a key role in first impressions—driving customer interest and boosting food sales. The team needed a reliable, low-maintenance solution to deliver both performance and visual appeal.

 

Solution

 

GAGAWA selected the Innex CD Series commercial displays to transform their restaurant experience.

  • Five 43″ CD displays were installed vertically, side-by-side, for a bold, full-menu lineup.
  • An additional 55″ display was mounted on a side wall to feature seasonal highlights and promotions.

Results & Benefits

Vibrant Visuals That Drive Engagement

The CD Series delivers crisp 4K resolution, 500 nits brightness, matte, anti-reflection surface (25% haze), and 178° wide viewing angle.

Menus remain clear and vibrant from any customer position, ensuring maximum visibility and impact.

Modern, Seamless Design

  • Ultra-slim bezels create a clean, unified menu display
  • Sleek and space-efficient—no bulky hardware or distractions

24/7 Performance & Easy Management

  • Built for continuous operation in high-traffic environments.
  • Supports both portrait and landscape orientations to fit various display needs, from menu boards to promotional signage.
  • Staff can easily update content from a laptop using Innex’s complimentary management software—from seasonal menu changes to weekly specials.

 

Impact

Improved Efficiency, Stronger Branding, and Customer Engagement

With Innex CD Series, GAGAWA has:

  • Elevated their brand presentation
  • Enhanced the in-store dining experience
  • Streamlined menu management across locations